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Support Ticket Integration

A feature that I was the primary designer for was support ticket integration into Pricing. In its previous state, if a user needed...

Alerts & Errors

Pricing did not have a content strategist (UX writer). Thus, there were a lot of inconsistencies in the copy across Pricing due to not...

Feedback Form

Another project where I took the lead in designing a feature from scratch is a feedback form so that users could give their opinions on...

Search

The first project where I was the primary designer for a new design feature was when I was tasked with revamping the global search...

Modals

One of my first projects when I joined Pricing was redesigning some modals, as well as updating the copy. Whenever a pricing manager...

Heuristics

My first rotation as part of the Launchpad Program was with Pricing, Promotions, and Competitive Intelligence (PPCI). The first project...

Launchpad to Lowe's

After finishing up a contract doing usability studies with Meta, I got to work looking for my next opportunity. One role that I applied...

UX Certificate Project

I learned of UX a few years ago and became intrigued that firms are widely adopting methods of Social Sciences research in order to...

ADHD Research

It is a mystery why ADHD rates differ wildly between states in the continental United States. ADHD rates range from a low of 4.2% in...

Suicide Prevention Research

I used to work for the Los Angeles County Department of Mental Health (LAC DMH) as an intern for the duration of my public health...

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